Accessibility

Last updated: 11 October 2026

We want every candidate, proctor and exam organiser to be able to use ExamQR. This page describes where we stand today, what does not work well yet, and how to tell us about a barrier. We have not had an independent accessibility audit, and we do not claim full conformance with any standard.

Our target

We aim for the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA for the ExamQR web application and this website. This is a target, not a statement of conformance: parts of the product do not meet it yet (see Known limitations). We have not produced a VPAT or an Accessibility Conformance Report.

What we have done

• Sign-in, registration and the candidate join and exam pages are built from standard HTML controls (links, buttons, inputs, labels), which keeps them reachable and operable with a keyboard and gives screen readers the labels. We have not yet tested every screen with a screen reader.
• The interface is responsive. We check the main pages at a desktop width (1366 px) and a phone width (390 px) so that content reflows without horizontal scrolling.
• Candidate exam pages do not block browser zoom or text resizing, so a candidate can enlarge the page with the browser or operating system settings.
• The default layout for matching questions is a set of selectable choices that works without a mouse. Single-choice, multiple-choice, true/false, short-answer and essay questions use standard form controls.
• Images that carry meaning on this website have text alternatives.
• Mathematical formulas in questions are rendered as text by MathJax rather than as pictures, so they scale with zoom.
• The interface is available in English and Vietnamese.

Accommodations for candidates

• Extra time. An organiser can give a candidate extra time as a percentage of the exam duration (0 to 200 percent), set individually or imported from a spreadsheet. The time is added when the candidate starts the exam, and a proctor can add more time during the exam.
• Optional proctoring. Camera, face check and screen monitoring are off unless the organiser turns them on. An organiser can run an exam without them or arrange another way to supervise a candidate who cannot use them.

Accommodations are decided by the organisation that runs the exam. If a candidate needs one, they should ask their organiser. We can help the organiser configure it.

Known limitations

• Drag-and-drop and connect-the-lines matching. These two optional matching layouts need a mouse or touch screen and cannot be completed with a keyboard alone. Organisers can use the selectable-choice layout instead, which is the default.
• Proctoring features. Camera capture, face check and screen sharing depend on the browser and on visual input, and some of the live proctor views (camera grid, screenshots) have no text equivalent. Candidates who cannot use them need another arrangement from their organiser.
• Live quiz and paper-card scanning. The join page for the live quiz game and the page that scans paper answer cards turn off pinch zoom on phones.
• Timers and alerts. We have not verified that the exam countdown and warnings (for example when the exam window loses focus) are announced to screen readers.
• Exam content written by organisers. Images, tables and formulas in questions are supplied by the organisation that writes the exam. ExamQR does not require a text alternative for question images, so some may have none.
• Documentation. Some screenshots in the user guides do not have a full text description; the steps are also written out in text. Some screenshots show the Vietnamese interface.
• Other. The administration screens (charts, the analysis reports, the question editor) have not been tested with assistive technology. Colour contrast has not been checked across every screen.

Report a problem

If you cannot use part of ExamQR, or you need information in another format, email support@examqr.com. Please tell us the page or exam, what you were trying to do, the browser and any assistive technology you use. We reply within 5 business days, and we will say what we can do and when. If a candidate is about to take an exam, say so in the subject line and also contact the organisation running it.

We review this statement when we change the product in a way that affects accessibility, and at least once a year.